Privacy Policy
Effective Date: December 17th, 2023
1. Introduction
Welcome to Bangladesh Passport & Consular Service Centre, Dubai & Northern Emirates. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.foshwaglobal.ae or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
2.1 Personal Information
We may retain personal information that you voluntarily provide to us when you use our services, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Passport details
- Visa application details
- Payment information
2.2 Non-Personal Information
We may also retain your non-personal information when you visit our website. This may include:
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited
3. How We Use Your Information
We use the retained information in the following ways:
- To Process Your Requests: To process and fulfill your MRP Passport applications, visa requests, birth registrations, document attestations, and WEWB membership card applications.
- To Improve Our Services: To understand how users interact with our website and to enhance the quality of our services.
- To Communicate With You: To respond to your inquiries, provide customer support, and send you important updates regarding your applications and our services.
- To Send Marketing Communications: With your consent, we may send to you promotional materials and updates about our services and offerings.
4. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in processing your applications, such as payment processors and document handling services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a government and/or UAE court
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
6. Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal information.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
- Deletion: You can request the deletion of your personal information, subject to certain legal and contractual limitations.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy/Consent Management.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you whenever changes are made to any change by posting the new Privacy Policy on our website. Your continued visit to our website and services shall indicate your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bangladesh Passport & Consular Service Centre, Dubai & Northern Emirates
Address: No.3, Reem Residency, Umm Hurair, Al Karama Plot No. P-592 (318-162) Dubai, United Arab Emirates
Email: info@foshwaglobal.ae
Phone: +971 04 570 1648 & +971 04 570 1650
Whatsapp: +971 50 729 2294
