Frequently Asked Questions (FAQ)
MRP Passport
What is the application process for the MRP passport, and what are the fees?
To see the MRP passport application process flow Click Here
Processing Time:
- Five Years Renewal: 90 days
- One Year Extension: 3 working days
Fees:
- General Passport Renewal (5 Years) : AED 405
- Student/Worker Renewal (5 Years) : AED 125
- General Passport Extension (1 Year) : AED 81
- Student/Worker Extension (1 Year) : AED 24
- Service Charges : AED 42.86 +5% VAT = AED 45
What is the processing time for a 5-year MRP Passport?
The processing time for a 5-year MRP Passport is approximately 90 days.
What documents are required to renew MRP Passport?
The required documents are:
- Original Passport
- Emirates ID or Visa copy
- For tourists: Visa copy or Arrival Stamp
- For students: Valid ID Card
For a lost Passport:
- Lost Passport photocopy
- Police Certificate in English with Passport number
Can I make corrections to my Machine-Readable Passport (MRP)?
No, correction is not possible. Machine-Readable Passport (MRP) can be renewed according to information as in current passport.
What is the processing time for a 1-year extension?
The processing time for a 1-year extension is 3 working days.
Can I get a Visa on a 1-year extension passport?
The 1-year extension does not guarantee you will get a visa in the UAE.
Is a passport with 1-year extension valid for exit and re-entry?
A Passport with 1 year extension is valid for exit. It is not valid for re-entry into the UAE.
If my passport is valid for less than 6 months, can I exit and enter?
You can exit with a passport with less than 6 months validity but cannot enter the UAE. It is recommended to renew the passport before traveling to ensure it meets the required validity period for both exit and re-entry.
How can I collect my documents, and do you offer home delivery services?
You can collect your documents from our office in person between 1:00 pm and 5:00 pm. We also offer a home delivery service (on payment of courier charge). Please contact our office at +971 50 729 2294 to avail the home delivery service.
If I am unable to collect my documents, who can collect it on my behalf?
In case you are unable to collect the documents personally you can authorize a representative to collect them on your behalf. The representative must present a signed authorization letter from you and a valid ID.
Birth Registration
Why birth registration is necessary?
Birth registration is required for different purposes of visa, passport issuance, and obtaining a national identity card and accurate inheritance records.
How to register a birth if parents' birth registration is not available?
To register a child’s birth, it is necessary to have information of the child (name, age, place of birth, date of birth) and both parents’ name. For proof of the parents’ information, a public examination educational certificate, registration card or NID (National ID) is required.
Will my manual birth certificate number change when registering online, and will it affect me?
When a manual birth certificate is registered online, the original (manual) certificate number may be changed. The registrar has the authority to change or issue a new birth certificate number, but this change will not cause any inconvenience to the citizen.
What should be done if the modified/corrected information cannot be found in the BDRIS software?
If previously modified/corrected information is missing in the Birth Registration Information System (BDRIS), you should send full information of modification/correction to the Registrar General's office through the supervising officer or Deputy Director, Local Government (DDLG). The updates will then be reviewed and incorporated.
What should I do if my birth certificate was not registered in both Bangla and English, and how can I get it in English?
Registrations are recorded in both Bangla and English. If your birth certificate was not registered in both languages, converting it from Bangla to English is considered an amendment. To get Birth Certificate in both languages you must apply along with required documents.
How should I register the birth certificates for twins online, and what precautions should I take?
To register the birth certificates of twins, you must submit separate applications online, one after the other. Due to potential mismatches in documentation, it is recommended to complete one application first before submitting the other.
My current birth certificate number is less than 17 digits. How can I update it to 17 digits?
To update your birth certificate number to 17 digits, you need to submit your current birth certificate to the relevant registrar's office. The registrar will issue a new birth certificate with a 17-digit number after completing the necessary updates. Ensure that your own mobile number is used for registration.
Can a married woman's birth registration be made at her husband's address?
Yes, a married woman can get her birth registered. She can use husband's permanent address. To register she must give the name of both parents. There is no provision to put her husband's name.
Must a birth certificate be issued in both Bengali and English?
Yes, it is mandatory to issue the certificate in both Bengali and English language. While filling the Birth registration form ensure that information is given in both languages.
Can someone other than parent/relative use his/her mobile phone number during birth registration?
No. Due to the personal nature of the information the mobile phone number of the registrant or his/her parents/relatives/guardians must be used.
During registration is it possible to use the same mobile number for multiple family members?
The software allows one mobile number to be used for up to five family members.
What should be done if there is no mobile phone number in the family or if there are more than five members?
In such cases, the registrant or his/her parents/guardians relative's mobile number can be used with their consent.
For registration can an official/employee of the registration office use his/her personal phone number?
No. It is prohibited to use phone number of any official/employee in the registration office.
How can a child's birth be registered if the parents are divorced, or one parent is unavailable or missing?
In cases of divorce or if one parent is unavailable or missing, the child’s birth registration can be completed by providing the details of the available parent (either the father or mother). Name of the other parent must also be included in the registration form.
How can a child's birth be registered if one parent is a foreigner?
If one parent is a foreigner, they must provide documents proving the Bangladeshi parent's residency and permanent address. The registrar will complete the registration after verifying the documents and obtaining approval from higher authorities.
How can I amend birth registration information issued in foreign country?
Birth registration/certificate information issued in a foreign country can be corrected only in the place it was originally issued. To get an amendment from another location you can apply through the local registration office or directly online at the main registration office along with necessary documents.
To expedite processing, you may email a copy of the application to the Registrar General's office at arg1bdr@gmail.com
Is it mandatory to register a birth within 45 days?
Yes. If you apply after 45 days a government fee of AED 10 will be charged. Foshwa Global service charge is applicable for in both cases.
How much time is required for Birth Registration processing, and what is the fees?
Processing Time:
- New Registration: 5 working days
- Correction: 15 working days or more
Fees:
- Government fees (Within 45 days) : AED 0.00 (Nil)
- Government fees (After 45 days) : AED 10.00
- Service Charges : AED 35 + 5% VAT = AED 36.75
Visa
What types of visas are available?
We process all types of visas, including Tourist, Business, NVR (No Visa Required), TF (Family of Bangladeshi nationals/Foreign nationals of Bangladeshi origin), E (Employment), etc., for foreign nationals, except for visas for Government and Diplomatic officials.
What documents are required for Bangladeshi visa?
To apply for a Bangladeshi visa, the following documents are required:
- Online Application form duly signed by the applicant in at office premises. For the online form visit visa.gov.bd
- One passport-size colour photograph with white background
- Original Passport (6-month validity with minimum 2 blank pages)
- A copy of the applicant’s passport (Bio and information pages separately)
- A copy of Emirates ID/UAE Residence Visa (ID card Front & Back both in one page)
- NOC from the employer (original/master copy)
Additional:
- Hotel Booking copy (Tourist)
- Invitation letter from business organization incorporated in Bangladesh with latest tax payment certificate (Business)
- Recommendation letter from BIDA/BEZA/BEPZA/Hi-Tech Park/PPP Authority and other applicable authorities (Employment)
For NVR:
- Copy of Bangladeshi NID/valid passport/BRC of the applicant
- Copy of Bangladeshi NID/valid passport/BRC of the applicant’s parent(s)/grandparents/spouse
- Introductory letter from Bangladeshi parent(s)/grandparent(s)/spouse
For details, refer to the Visa Checklist Click Here
How much time is required for visa processing, and what are the fees?
Processing Time:
- Normal: 7 working days
- Express: 3 working days
Fees:
- Government fees: Vary by country. For details, click here
- Service Charges: AED 45 + 5% VAT = AED 47.25
Do you offer express visa services?
Yes, we offer express service for eligible countries only. Additional charges applicable.
Where can I obtain the Bangladesh visa application form?
You can visit visa.gov.bd to fill out the form.
What common mistakes occur during visa processing applications?
Application Form:
- Photo not on a white background
- Incorrect or missing present and/or permanent addresses
- Missing or incorrect contact number
- Errors in Date of Birth (DOB), Date of Issue (DOI), Date of Expiry (DOE)
- Incorrect full name or passport number
- Missing or incorrect details on the last visit stamp date, issue, expiry, and visa number
NOC & Invitation Letter:
- Incorrect letter/address
- Wrong applicant name or passport number
- Typographical errors
- Discrepancies in company name and details in the NOC/invitation letter
Attestation
What is the attestation process?
To get attestation from The Consulate General of Bangladesh, Dubai, UAE ensure that the document (master copy) is attested by relevant ministries in Bangladesh
What types of documents do you provide attestation services?
We provide attestation service for the following types of documents:
Legal Document Attestation:
- Marriage Certificate/Nikha Nama/Kabin Nama
- Newborn Baby’s Medical Certificate (Born in Dubai)
- Passport
- Police Clearance
- Experience Certificate
- Birth/Death Certificate
Academic Document Attestation:
- All Types of Academic Certificates
- Mark Sheets
- Transfer Certificates
Note: Any other document except 'Power of Attorney'
What are the requirements for document attestation?
All educational documents require attestation from the following ministries in Bangladesh:
- Ministry of Education
- Ministry of Foreign Affairs
All Law-related documents require attestation from the following ministries in Bangladesh:
- Ministry of Law, Justice and Parliamentary Affairs
- Ministry of Foreign Affairs
Documents:
- Master copy of the document should be attested by The Consulate General of Bangladesh, Dubai, UAE
- Applicant’s Passport copy
What is the processing time and fees for document attestation?
The processing time for document attestation is 3 working days.
The fees are:
- Government Fee: AED 14 (per document)
- Foshwa Global Service Charge: AED 30.00 + 5% VAT = AED 31.50
Total cost per document is AED 45.50
WEWB Membership Card
What is the WEWB Membership Card?
The WEWB Membership Card makes your expat life secure by providing various services and benefits to support/protect Bangladesh expatriates.
What benefits come with the WEWB membership card?
Benefits of the Wage Earners Welfare Board Membership Card include:
- Assistance in travel and return abroad
- Assistance in admission of children to educational institutions and scholarships for meritorious children
- Legal assistance abroad and consular assistance in the release of workers detained abroad
- Repatriation and hospitalization of injured, sick, and physically disabled workers
- Ambulance facility for transport of sick and deceased personnel from the airport
- Financial assistance for medical treatment of repatriated workers due to illness
- Bringing back the body of the expat who died abroad
- Tk 35,000 for funeral arrangements at the time of handing over the body
- Tk 3 lakh donation to the family of the deceased expat
- Assistance in collection of death compensation/insurance/arrears of salary/service benefits of deceased workers abroad
What documents are required for the WEWB Membership Card?
To apply for the WEWB Membership Card, you must submit photocopy of following documents:
- Passport (1 copy)
- Emirate Visa (1 copy)
- Emirates ID (1 copy)
- Passport size colour photo (1 copy)
- Information of nominee
What should I do if I lose my WEWB Membership Card?
You must apply for a reprint card. A government fee and service charge will be applicable to receive a reprint card.
What is the processing time and what are the fees for the WEWB Membership Card?
The processing time for the WEWB Membership Card is 5 working days.
The fees are :
- Government Fee: AED 120
- Service Charge: AED 30 + 5% VAT = AED 31.50
Total Fee: AED 151.50
